SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Douglas Close is a 3-bed residential care home in Guildford, Surrey, run by Just Homes (Surrey) Ltd. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism. It is a small home for Surrey, where the median is 30 beds.
219 other homes in Surrey share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2025. 87% of homes in Surrey also score 5. Of the 6 closest rated homes, none is rated above it. 3 of Just Homes (Surrey) Ltd’s 3 rated homes are Good or Outstanding (compare care home groups).
In March 2023, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from March 2020.
