SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Involving people to manage risksSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?68%Good
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Down House is in the Good, with an area to improve tier ?, with 4 other homes in Plymouth.
79% of rated homes here are Good or Outstanding (England: 82%).
Down House is a 49-bed nursing home in Plymouth. The home is its own registered provider. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. That is larger than most homes in Plymouth, where the typical home has 24 beds.
The current CQC rating is Good, published in March 2025. Safe, caring, responsive and well-led were also Good. For effective, the rating was Requires improvement. Its rating before that, in February 2023, was the same. That is more recent than most ratings in Plymouth, where the typical rating is about 4 years old. CQC found some shortfalls in “assessing needs”, one of 7 standards out of 33 scored below good.
The kitchen has a food hygiene rating of 5 (very good), from July 2026. That is true of 87% of homes in Plymouth. 4 other homes in Plymouth share its tier, “Good, with an area to improve”. None of the 6 nearest rated homes has a higher rating.
