SafeAre people protected from abuse and avoidable harm?81%Good
See the breakdownHide the breakdown2 of 8 exceptional
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Safe and effective staffingExceptional
Safe environmentsExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?83%Good
See the breakdownHide the breakdown2 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Delivering evidence-based care and treatmentExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Independence, choice and controlGood
Workforce wellbeing and enablementGood
Kindness, compassion and dignityExceptional
Responding to people's immediate needsExceptional
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?86%Good
See the breakdownHide the breakdown3 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Wisteria House (Woolwell) Dementia Care Ltd is in the Good, with Outstanding areas tier ?, with 7 other homes in Plymouth.
79% of rated homes here are Good or Outstanding (England: 82%).
Wisteria House (Woolwell) Dementia Care Ltd in brief
Run by Wisteria House Dementia Care Ltd, Wisteria House (Woolwell) Dementia Care Ltd is a residential care home in Plymouth with 33 registered beds. Its CQC registration covers older people and people with dementia.
Wisteria House Dementia Care Ltd runs 3 care homes, and all 3 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in April 2025. 87% of homes in Plymouth also score 5. 7 other homes in Plymouth share its tier, “Good, with Outstanding areas”.
CQC's latest rating, from April 2025, is Good overall. It was Good for safe, effective, responsive and well-led as well. For caring, the rating was Outstanding. Ratings in Plymouth are typically about 4 years old, which makes this one newer than most. None of its 33 scored standards was below good, and 10 were exceptional.
