SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?100%★Outstanding
See the breakdownHide the breakdown6 of 6 exceptional
Assessing needsExceptional
Consent to care and treatmentExceptional
Delivering evidence-based care and treatmentExceptional
How staff, teams and services work togetherExceptional
Monitoring and improving outcomesExceptional
Supporting people to live healthier livesExceptional
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityExceptional
Responding to people's immediate needsExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?96%★Outstanding
See the breakdownHide the breakdown6 of 7 exceptional
Equity in experiences and outcomesGood
Care provision, integration and continuityExceptional
Equity in accessExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Planning for the futureExceptional
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?100%★Outstanding
See the breakdownHide the breakdown7 of 7 exceptional
Capable, compassionate and inclusive leadersExceptional
Freedom to speak upExceptional
Governance, management and sustainabilityExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 10 good, 23 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Wisteria House Plymstock Limited is in the Outstanding tier ?, with 7 other homes in Plymouth.
79% of rated homes here are Good or Outstanding (England: 82%).
Wisteria House Plymstock Limited is one of 86 care homes in Plymouth: a 20-bed residential care home in Plymouth, run by Wisteria House Dementia Care Ltd. CQC registers it to look after older people and people with dementia.
Across Plymouth, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from May 2026. 87% of homes in Plymouth also score 5. 3 of Wisteria House Dementia Care Ltd’s 3 rated homes are Good or Outstanding (compare care home groups). It is the only Outstanding home among the 7 closest.
CQC's latest rating, from February 2024, is Outstanding overall. It was Outstanding for effective, caring, responsive and well-led as well. For safe, the rating was Good. That matches its previous rating, from July 2018. 23 of the 33 standards CQC scored were exceptional, and none fell below good.
