21-25 Duke Street, Wednesfield, Wolverhampton, WV11 1TH
Requires improvementSafe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvementRated 3 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Infection prevention and controlGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?63%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Duke Street Bungalows is in the Requires improvement tier ?, with 19 other homes in Wolverhampton.
67% of rated homes here are Good or Outstanding (England: 82%).
Run by City of Wolverhampton Council, Duke Street Bungalows is a residential care home in Wolverhampton with 16 registered beds. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
CQC's latest rating, from July 2026, is Requires improvement overall. It was Requires improvement for responsive and well-led as well. CQC rated safe, effective and caring as Good. Its previous rating, in May 2019, was Good, so the home has slipped. Ratings in Wolverhampton are typically about 2 years old, which makes this one newer than most. CQC found some shortfalls in “independence, choice and control”, one of 15 standards out of 33 scored below good.
The kitchen has a food hygiene rating of 5 (very good), from July 2026. That is true of 89% of homes in Wolverhampton. 19 other homes in Wolverhampton share its tier, “Requires improvement”. Waterside House, 0.8 km away, is the closest home rated Good. It is one of 3 homes run by City of Wolverhampton Council. 2 of those with a rating are Good or Outstanding.
