SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Equity in experiences and outcomesSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Eastview Residential Home is in the Good, with an area to improve tier ?, with 19 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Eastview Residential Home is one of 182 care homes in Suffolk: a 14-bed residential care home in Lowestoft, run by Eastview Lowestoft Limited. Its CQC registration covers older people. It is a small home for Suffolk, where the median is 36 beds.
The current CQC rating is Good, published in October 2026. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. That matches its previous rating, from February 2019. That is more recent than most ratings in Suffolk, where the typical rating is about 4 years old. CQC found some shortfalls in “independence, choice and control”, one of 11 standards out of 33 scored below good.
Food hygiene inspectors scored the kitchen 5 out of 5 in February 2023. That is true of 92% of homes in Suffolk. In Suffolk, 81% of rated care homes are Good or Outstanding (England 82%). The home changed owner in January 2026. None of the 6 nearest rated homes has a higher rating.