SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Marlborough House is a 12-bed residential care home in Lowestoft, Suffolk, run by Amber Care (East Anglia) Ltd. It is registered to care for older people, younger adults and people with a learning disability or autism. The typical home in Suffolk has 36 beds, so this one is on the small side.
In March 2018, CQC gave it Good overall, and Good for each of the five key questions too. The rating is more than 5 years old. In Suffolk, 32% of ratings are that old (see how rating age varies by council).
3 of Amber Care (East Anglia) Ltd’s 4 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England.
