Residential care home · Newham

Ebenezer Residential Care Home

152 Market Street, East Ham, London, E6 2PU

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement Rated 2 months ago ↓ Down from Good

CQC rating

Requires improvement
Published 1 September 2026 Rated 2 months ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown7 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
    See the breakdownHide the breakdown5 of 6 below good
    • Assessing needsSignificant shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Person-centred careSignificant shortfalls
    • Care provision, integration and continuitySome shortfalls
    • Providing InformationSome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 14 good, 19 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • January 2022Inspected, no new rating
  • October 2019GoodSECRW
  • April 2017GoodSECRW
  • October 2016Requires improvementSECRW
  • October 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Newham

Ebenezer Residential Care Home is in the Requires improvement tier ?, with 1 other home in Newham. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (5%)
  • Good 15 (68%)
  • Good, with an area to improve 3 (14%)
  • Requires improvement 2 (9%)
  • Not yet rated 1 (5%)

See all 22 care homes in Newham →

Care homes nearby

  • Nelson Street
    London, Newham · E6 2QA · Residential care home · 3 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago
  • Folkestone Nursing Home
    London, Newham · E6 6BX · Nursing home · 50 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
  • Manor Farm Care Home
    London, Newham · E6 3PD · Nursing home · 81 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Birchwood House
    London, Newham · E12 6RB · Residential care home · 7 beds1.6 km
    Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 6 years ago
  • 102 Faircross Avenue
    Barking, Barking and Dagenham · IG11 8QZ · Residential care home · 3 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Faircross Care Home London Limited
    Barking, Barking and Dagenham · IG11 8QZ · Residential care home · 5 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near E6 2PU →

Ebenezer Residential Care Home at a glance

An independent residential care home in London, Newham, Ebenezer Residential Care Home is run by an organisation of the same name. It has 5 beds. Its CQC registration covers older people, younger adults and people with mental health needs.

CQC's latest rating, from September 2026, is Requires improvement overall. Safe, effective, responsive and well-led were also Requires improvement. For caring, the rating was Good. That is down from Good in October 2019. The typical rating in Newham is about 2 years old, so this one is fairly recent. Of the 33 standards CQC scored, 19 fell below good. The lowest was “assessing needs” (significant shortfalls).

The nearest home with a higher rating is Nelson Street (Good), 0.2 km away. 1 other home in Newham share its tier, “Requires improvement”.