SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Elston House is a 8-bed residential care home in Newark, Nottinghamshire, run by Cygnet Care Services Limited. It is registered to care for older people, younger adults and people with a learning disability or autism. That is smaller than most homes in Nottinghamshire, where the typical home has 26 beds.
The current CQC rating is Outstanding, published in November 2020. Responsive and well-led were also Outstanding. CQC rated safe, effective and caring as Good. It was also rated Outstanding at the inspection before, in July 2018. CQC hasn't re-rated the home for over 5 years, like 36% of homes in Nottinghamshire. Here is how rating age varies by council.
None of the 6 nearest homes is rated Outstanding. It is one of 11 homes run by Cygnet Care Services Limited. 8 of those with a rating are Good or Outstanding. In Nottinghamshire, 85% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. That is true of 89% of homes in Nottinghamshire.
