SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Felbury House is in the Good, with an area to improve tier ?, with 21 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Dorking, Surrey, Felbury House is run by an organisation of the same name. It has 30 beds. CQC registers it to look after older people, people with dementia, people with a physical disability and people with a sensory impairment.
CQC's latest rating, from October 2022, is Good overall. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. That matches its previous rating, from December 2018.
Its kitchen was rated 5 for food hygiene in January 2025. That is true of 87% of homes in Surrey. 21 other homes in Surrey share its tier, “Good, with an area to improve”. None of the 6 nearest rated homes has a higher rating.
