Residential care home · Lancashire

Ferncross Residential Home

4 Crossdale Avenue, Heysham, Morecambe, LA3 1PE

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 1 year ago

Ferncross Residential Home is a residential care home in Morecambe in Lancashire, run by Ferncross Care LTD. It is registered for up to 14 residents and supports older people and people living with dementia.

Its latest CQC rating, published December 2024, is Requires improvement overall. It was rated Good for effective, caring and responsive. For comparison, 84% of care homes in Lancashire are rated Good or Outstanding.

CQC rating

Requires improvement

Published 17 December 2024 Rated 1 year ago

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Read the full inspection report on cqc.org.uk ↗

How it compares in Lancashire

Ferncross Residential Home is in the Requires improvement tier, alongside 62 other homes in Lancashire. Of the 390 rated care homes here, 84% are Good or Outstanding (England: 83%).

Outstanding 14 (3%)
Good, with Outstanding areas 13 (3%)
Good 258 (62%)
Good, with an area to improve 41 (10%)
Requires improvement 63 (15%)
Inadequate 1 (0%)
Not yet rated 23 (6%)

Half of Lancashire's ratings are more than 5.2 years old. How tiers work

See all 413 care homes in Lancashire →

The provider's other homes

Ferncross Care LTD runs 2 care homes registered with CQC: 2 Requires improvement.

Draycombe House
Morecambe, Lancashire · LA3 1LN · Residential care home · 6 beds

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 2 years ago

All 2 homes run by Ferncross Care LTD →

Care homes nearby

Lakeland View Care Centre
Morecambe, Lancashire · LA3 1NL · Nursing home · 33 beds0.2 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago
Draycombe House
Morecambe, Lancashire · LA3 1LN · Residential care home · 6 beds0.2 km

Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 2 years ago
Clover House
Morecambe, Lancashire · LA3 1EX · Residential care home · 7 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Campbell House
Morecambe, Lancashire · LA3 1DJ · Residential care home · 5 beds0.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Hillcroft Nursing Home Morecambe
Morecambe, Lancashire · LA3 1LZ · Nursing home · 54 beds0.4 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
Fernbank Lodge
Morecambe, Lancashire · LA3 2BW · Residential care home · 18 beds0.7 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago

More care homes near LA3 1PE →

Key facts

Type: Residential care home
Beds: 14
Provider: Ferncross Care LTD
Registered manager: David Adamson
Registered with CQC since: 25 February 2021
Local authority: Lancashire
CQC location ID: 1-9628710120

Who it cares for

Older people
Dementia

Service user groups registered with CQC.

Questions to ask on a visit

CQC raised concerns about leadership. Is the registered manager the same person now?
CQC found Safe needed improvement. What has the home changed, and can I see the action plan?
Is there a waiting list, and what are the weekly fees? (Fees are not published by CQC.)
How many staff are on shift day and night, and how often do you use agency staff?
Can I see the latest CQC report, and what has changed since it was written?
How do you support residents living with dementia: activities, environment, staff training?