SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Florfield Home is a 4-bed residential care home in London, Hackney, run by Clearwater Care (Hackney) Limited. It is registered to care for people with a learning disability or autism. The typical home in Hackney has 10 beds, so this one is on the small side.
4 of Clearwater Care (Hackney) Limited’s 5 rated homes are Good or Outstanding (compare care home groups). About 1.2 km away, Acorn Lodge Care Centre is rated Good. Across Hackney, 85% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 4 (good), from March 2025. In Hackney, 80% of homes score 5. There is no registered manager on CQC's register right now.
CQC last rated the home in January 2024, giving it Requires improvement overall. Safe, responsive and well-led were also Requires improvement. CQC rated effective and caring as Good. Before that, in October 2017, it was rated Good. That is more recent than most ratings in Hackney, where the typical rating is about 7 years old.
