SafeAre people protected from abuse and avoidable harm?41%Good
See the breakdownHide the breakdown2 of 5 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationGood
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Good
See the breakdownHide the breakdown2 of 5 below good
Delivering evidence-based care and treatmentSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?15%Good
See the breakdownHide the breakdownAll 1 good
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?32%Good
See the breakdownHide the breakdownAll 3 good
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 21 standards: 17 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hickam Healthcare Ltd runs Forster House, a residential care home in Smethwick, Sandwell with room for 5 residents. Its CQC registration covers older people, younger adults and people with a learning disability or autism. The typical home in Sandwell has 12 beds, so this one is on the small side.
In August 2024, CQC gave it Good overall, and Good for each of the five key questions too. Ratings in Sandwell are typically about 7 years old, which makes this one newer than most. Of the 21 standards CQC scored, 4 fell below good. The lowest was “delivering evidence-based care and treatment” (some shortfalls).
In Sandwell, 73% of rated care homes are Good or Outstanding (England 82%). Hickam Healthcare Ltd runs 2 care homes, and 1 of the 2 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
