Nursing home · Medway

Fort Horsted Care Home Ltd

Primrose Close, Chatham, ME4 6HZ

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 3 months ago

CQC rating

Requires improvement
Published 29 July 2026 Rated 3 months ago ?
  • SafeAre people protected from abuse and avoidable harm?47%Requires improvement
    See the breakdownHide the breakdown8 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
    See the breakdownHide the breakdown4 of 6 below good
    • Assessing needsSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Responding to people's immediate needsSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Person-centred careSome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Freedom to speak upSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 14 good, 19 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • July 2022Requires improvementSECRW
  • April 2020GoodSECRW
  • March 2019Requires improvementSECRW
  • January 2018Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Medway

Fort Horsted Care Home Ltd is in the Requires improvement tier ?, with 15 other homes in Medway. 72% of rated homes here are Good or Outstanding (England: 82%).

  • Good, with Outstanding areas 1 (2%)
  • Good 34 (52%)
  • Good, with an area to improve 8 (12%)
  • Requires improvement 16 (25%)
  • Inadequate 1 (2%)
  • Not yet rated 5 (8%)

See all 65 care homes in Medway →

Care homes nearby

  • Avenues South East - 74 Wilson Avenue
    Rochester, Medway · ME1 2RL · Residential care home · 6 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Downers Court
    Rochester, Medway · ME1 2SA · Residential care home · 3 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Holly Lodge Residential Home
    Chatham, Medway · ME4 6HS · Residential care home · 22 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Friston House
    Rochester, Medway · ME1 2BQ · Nursing home · 81 beds0.9 km
    Good S: GoodE: GoodC: GoodR: Requires improvementW: Good Rated 8 years ago
  • Amherst Court
    Chatham, Medway · ME4 6LU · Nursing home · 112 beds1.0 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Aquarius Care Home
    Chatham, Medway · ME5 9SH · Residential care home · 20 beds1.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 10 months ago

More care homes near ME4 6HZ →

What the data says about Fort Horsted Care Home Ltd

Fort Horsted Care Home Ltd is a 30-bed nursing home in Chatham, Medway. The home is its own registered provider. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Medway are smaller: the median there is 19 beds.

CQC's latest rating, from July 2026, is Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. For caring and responsive, the rating was Good. It was also rated Requires improvement at the inspection before, in July 2022. Ratings in Medway are typically about 4 years old, which makes this one newer than most. CQC found significant shortfalls in “involving people to manage risks”, one of 19 standards out of 33 scored below good.

Across Medway, 72% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2025. That is true of 94% of homes in Medway. Avenues South East - 74 Wilson Avenue, 0.6 km away, is the closest home rated Good.