SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Friston House is in the Good, with an area to improve tier ?, with 7 other homes in Medway.
72% of rated homes here are Good or Outstanding (England: 82%).
Barchester Healthcare Homes Limited runs Friston House, a nursing home in Rochester, Medway with room for 81 residents. CQC registers it to look after older people, people with dementia and younger adults. The typical home in Medway has 19 beds, so this one is bigger than average.
Of the 5 closest rated homes, none is rated above it. It is one of 210 homes run by Barchester Healthcare Homes Limited. 175 of those with a rating are Good or Outstanding. 7 other homes in Medway share its tier, “Good, with an area to improve”. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. 94% of homes in Medway also score 5.
The current CQC rating is Good, published in September 2018. Safe, effective, caring and well-led were also Good. Responsive was rated Requires improvement. That matches its previous rating, from December 2017. The rating is more than 5 years old. In Medway, 42% of ratings are that old (see how rating age varies by council).