SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Lisieux Trust Limited runs Francis House, a residential care home in Sutton Coldfield, Birmingham with room for 9 residents. CQC registers it to look after older people, younger adults and people with a learning disability or autism. The typical home in Birmingham has 16 beds, so this one is on the small side.
In March 2022, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in December 2018, was the same.
None of the 6 nearest rated homes has a higher rating. 3 of Lisieux Trust Limited’s 3 rated homes are Good or Outstanding (compare care home groups). Food hygiene inspectors scored the kitchen 4 out of 5 in June 2009. 86% of homes in Birmingham score the top mark of 5. 139 other homes in Birmingham share its tier, “Good”.
