SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Involving people to manage risksExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?79%Good
See the breakdownHide the breakdown1 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
Monitoring and improving outcomesExceptional
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Equity in experiences and outcomesExceptional
Well-ledIs the home well managed, with a culture of high-quality care?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Frinton House is in the Good, with Outstanding areas tier ?, with 9 other homes in East Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
Frinton House is a 7-bed residential care home in Bexhill On Sea, East Sussex, run by Consensus Support Services Limited. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in East Sussex, where the typical home has 24 beds.
Of the 6 closest rated homes, none is rated above it. Consensus Support Services Limited runs 56 care homes, and 52 of the 55 rated are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 90% of homes in East Sussex also score 5. 9 other homes in East Sussex share its tier, “Good, with Outstanding areas”.
CQC's latest rating, from April 2026, is Good overall. Safe, effective, responsive and well-led were also Good. For caring, the rating was Outstanding. It was also rated Good at the inspection before, in June 2018. The typical rating in East Sussex is about 4 years old, so this one is fairly recent. CQC scored 33 standards: 7 exceptional and the rest good.
