SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Mrs Rashmi Bhautoa runs Gledwood Care Homes, a residential care home in Hayes, Hillingdon with room for 6 residents. It is registered to care for people with mental health needs. It is a small home for Hillingdon, where the median is 30 beds.
Of the 6 closest rated homes, none is rated above it. 35 other homes in Hillingdon share its tier, “Good”.
In November 2023, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in January 2018, was the same.