SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hayes Cottage Care Centre is one of 45 care homes in Hillingdon: a 52-bed nursing home in Hayes, run by Hayes Cottage Nursing Home Limited. CQC registers it to look after older people, younger adults and people with a physical disability. The typical home in Hillingdon has 30 beds, so this one is bigger than average.
Of the 6 closest rated homes, none is rated above it. Across Hillingdon, 91% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in April 2026. 97% of homes in Hillingdon also score 5.
In September 2022, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in April 2020.