SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Glyn House is in the Requires improvement tier ?, with 49 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
Glyn House is one of 268 care homes in Staffordshire: a 5-bed residential care home in Stoke-On-Trent, run by Cygnet Learning Disabilities Midlands Limited. Its CQC registration covers younger adults and people with a learning disability or autism. It is a small home for Staffordshire, where the median is 28 beds.
CQC's latest rating, from December 2024, is Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That is more recent than most ratings in Staffordshire, where the typical rating is about 5 years old. CQC found some shortfalls in “consent to care and treatment”, one of 11 standards out of 33 scored below good.
Allan House, 0.0 km away, is the closest home rated Good. It is one of 17 homes run by Cygnet Learning Disabilities Midlands Limited. 14 of those with a rating are Good or Outstanding. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from March 2026. That is true of 85% of homes in Staffordshire.
