SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Willows Care Home is a 12-bed residential care home in Stoke On Trent, Staffordshire, run by S Kirk and G Kirk. CQC registers it to look after older people, people with dementia and people with mental health needs. It is a small home for Staffordshire, where the median is 28 beds.
Its CQC rating, from June 2019, is Good across the board: overall and for every key question. Its previous rating, in April 2019, was Requires improvement, so the home has improved. At over 5 years old, this rating is older than most. 51% of ratings in Staffordshire are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in March 2025. That is true of 85% of homes in Staffordshire.
