Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from GoodNew owner since November 2025
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in November 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Gorway House is an independent 28-bed residential care home in Walsall, registered with CQC under its own name. CQC registers it to look after older people and people with dementia.
CQC last rated the home in September 2023, giving it Requires improvement overall. It was Requires improvement for safe, effective and well-led as well. CQC rated caring and responsive as Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in February 2019, was Good, so the home has slipped.
The kitchen has a food hygiene rating of 4 (good), from August 2025. 74% of homes in Walsall score the top mark of 5. 17 other homes in Walsall share its tier, “Requires improvement”. The home changed owner in November 2025. The nearest home with a higher rating is Highgate Road (Good), 0.4 km away.