Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
An independent residential care home in Thornton Heath, Croydon, Graceland is run by an organisation of the same name. It has 4 beds. It is registered to care for younger adults and people with a learning disability or autism. It is a small home for Croydon, where the median is 13 beds.
The current CQC rating is Requires improvement, published in January 2023. Safe, effective and well-led were also Requires improvement. For caring and responsive, the rating was Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in May 2018, was Good, so the home has slipped.
The nearest home with a higher rating is Beulah Lodge (Good), 0.1 km away. 10 other homes in Croydon share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2025. That is true of 79% of homes in Croydon.
