Residential care home · East Sussex

Grange House

21 Grange Road, Eastbourne, BN21 4HE

Requires improvement Safe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: Requires improvement Rated 7 months ago No registered manager

CQC rating

Requires improvement
Published 19 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Medicines optimisationGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Assessing needsSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?60%Requires improvement
    See the breakdownHide the breakdown3 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Kindness, compassion and dignityGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • August 2023Requires improvementSECRW
  • November 2022Requires improvementSECRW
  • November 2020Inspected, no new rating
  • February 2020GoodSECRW previous owner
  • August 2017GoodSECRW previous owner
Show 1 older
  • June 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in East Sussex

Grange House is in the Requires improvement tier ?, with 41 other homes in East Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (2%)
  • Good, with Outstanding areas 10 (4%)
  • Good 168 (60%)
  • Good, with an area to improve 48 (17%)
  • Requires improvement 42 (15%)
  • Not yet rated 8 (3%)

See all 281 care homes in East Sussex →

Care homes nearby

  • The Emilie Galloway Home of Rest
    Eastbourne, East Sussex · BN20 7AL · Residential care home · 21 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 months ago
  • Ashdale House
    Eastbourne, East Sussex · BN20 7AU · Residential care home · 11 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Berry Pomeroy
    Eastbourne, East Sussex · BN21 4EN · Residential care home · 25 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Ingham House
    Eastbourne, East Sussex · BN20 7EJ · Nursing home · 40 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Little Acorns
    Eastbourne, East Sussex · BN20 7AT · Residential care home · 15 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Eastbourne Grange
    Eastbourne, East Sussex · BN20 7DE · Residential care home · 25 beds0.3 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago

More care homes near BN21 4HE →

Other homes run by RVB Transcendence Limited

3 care homes in total: 1 Good, 2 Requires improvement.

  • Kensington Residential Care
    Immingham, North East Lincolnshire · DN40 1PU · Residential care home · 35 beds
    Good S: GoodE: GoodC: Requires improvementR: GoodW: Good Rated 3 years ago
  • Clitheroe Care Home
    Clitheroe, Lancashire · BB7 1BQ · Residential care home · 28 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Inadequate Rated 4 years ago

All 3 homes run by RVB Transcendence Limited →

What the data says about Grange House

Grange House is a 17-bed residential care home in Eastbourne, East Sussex, run by RVB Transcendence Limited. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.

CQC last rated the home in March 2026, giving it Requires improvement overall. Safe, caring and well-led were also Requires improvement. Effective and responsive were rated Good. That matches its previous rating, from August 2023. Ratings in East Sussex are typically about 4 years old, which makes this one newer than most. 15 of its 33 scored standards were below good, including “independence, choice and control”.

CQC's register shows no registered manager at the moment. Across East Sussex, 85% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2025. That is true of 90% of homes in East Sussex. The nearest home with a higher rating is The Emilie Galloway Home of Rest (Good), 0.2 km away. 1 of RVB Transcendence Limited’s 3 rated homes are Good or Outstanding (compare care home groups).