SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Involving people to manage risksSignificant shortfalls
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?62%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Granville Gardens Care Home is in the Requires improvement tier ?, with 27 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
Granville Gardens Care Home is one of 163 care homes in Leicestershire: a 67-bed residential care home in Hinckley, run by Acacia Care (Hinckley) Ltd. CQC registers it to look after older people, people with dementia and people with a physical disability. That is larger than most homes in Leicestershire, where the typical home has 30 beds.
CQC's latest rating, from April 2025, is Requires improvement overall. It was Requires improvement for safe and well-led as well. CQC rated effective, caring and responsive as Good. Ratings in Leicestershire are typically about 4 years old, which makes this one newer than most. CQC found significant shortfalls in “involving people to manage risks”, one of 17 standards out of 33 scored below good.
The nearest home with a higher rating is Kingly House (Good), 0.6 km away. The kitchen has a food hygiene rating of 5 (very good), from May 2025. That is true of 82% of homes in Leicestershire. Across Leicestershire, 81% of rated homes are Good or Outstanding, against 82% for England.
