SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Willows Residential Home (Hinckley) is in the Good tier ?, with 94 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
Run by HC-One Limited, The Willows Residential Home (Hinckley) is a residential care home in Hinckley, Leicestershire with 40 registered beds. It is registered to care for older people, people with dementia, younger adults and people with a physical disability.
54 of HC-One Limited’s 66 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. There is no registered manager on CQC's register right now. The kitchen has a food hygiene rating of 5 (very good), from October 2026. 82% of homes in Leicestershire also score 5. Across Leicestershire, 81% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from February 2020, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in May 2017. CQC hasn't re-rated the home for over 5 years, like 31% of homes in Leicestershire. Here is how rating age varies by council.
