SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Falstone Court is one of 86 care homes in Sunderland: a 40-bed nursing home in Sunderland, run by HC-One Limited. It is registered to care for older people, people with dementia and younger adults.
HC-One Limited runs 66 care homes, and 54 of the 66 rated are Good or Outstanding. There is no registered manager on CQC's register right now. It is the only Outstanding home among the 7 closest. 6 other homes in Sunderland share its tier, “Outstanding”. The kitchen has a food hygiene rating of 5 (very good), from February 2026. 96% of homes in Sunderland also score 5.
CQC's latest rating, from May 2019, is Outstanding overall. It was Outstanding for caring and responsive as well. For safe, effective and well-led, the rating was Good. Before that, in August 2016, it was rated Good. At over 5 years old, this rating is older than most. 43% of ratings in Sunderland are as old (how rating age varies by council).