SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Richmond House is in the Good, with Outstanding areas tier ?, with 4 other homes in Wigan.
91% of rated homes here are Good or Outstanding (England: 82%).
Richmond House is one of 61 care homes in Wigan: a 49-bed nursing home in Leigh, run by HC-One Limited. It is registered to care for older people, people with dementia, younger adults and people with a physical disability.
Across Wigan, 91% of rated homes are Good or Outstanding, against 82% for England. HC-One Limited runs 66 care homes, and 54 of the 66 rated are Good or Outstanding. There is no registered manager on CQC's register right now. About 0.3 km away, Heathside Residential Home is rated Outstanding.
CQC's latest rating, from August 2019, is Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Outstanding. That matches its previous rating, from October 2016. The rating is more than 5 years old. In Wigan, 45% of ratings are that old (see how rating age varies by council).
