SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Infection prevention and controlGood
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Learning cultureExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?79%Good
See the breakdownHide the breakdown1 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
How staff, teams and services work togetherExceptional
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Care provision, integration and continuityExceptional
Person-centred careExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Freedom to speak upExceptional
Learning, improvement and innovationExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Orchards is in the Good, with Outstanding areas tier ?, with 4 other homes in Birmingham.
77% of rated homes here are Good or Outstanding (England: 82%).
Run by HC-One Limited, The Orchards is a nursing home in Birmingham with 72 registered beds. Its CQC registration covers older people, people with dementia and younger adults. Most homes in Birmingham are smaller: the median there is 16 beds.
The current CQC rating is Good, published in August 2026. It was Good for safe, effective, caring and responsive as well. Well-led was rated Outstanding. It was also rated Good at the inspection before, in April 2018. Ratings in Birmingham are typically about 7 years old, which makes this one newer than most. None of its 33 scored standards was below good, and 9 were exceptional.
CQC's register shows no registered manager at the moment. None of the 5 nearest rated homes has a higher rating. HC-One Limited runs 66 care homes, and 54 of the 66 rated are Good or Outstanding. Across Birmingham, 77% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2023. That is true of 86% of homes in Birmingham.
