SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in September 2026. Its rating dates from before the change. ?
The Willows Residential Home (Hinckley) is in the Good tier ?, with 94 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
The Willows Residential Home (Hinckley) is a 40-bed residential care home in Hinckley, Leicestershire, run by HC-One No.5 Limited. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability.
HC-One No.5 Limited has run the home since September 2026, when it changed owner. Across Leicestershire, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2026. 82% of homes in Leicestershire also score 5. Of the 6 closest rated homes, none is rated above it. 49 of HC-One No.5 Limited’s 60 rated homes are Good or Outstanding (compare care home groups).
Its CQC rating, from February 2020, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in May 2017. CQC hasn't re-rated the home for over 5 years, like 31% of homes in Leicestershire. Here is how rating age varies by council.
