SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Instant Care Solutions Limited runs Great West Lodge, a residential care home in Hounslow with room for 9 residents. CQC registers it to look after younger adults and people with mental health needs.
Of the 5 closest rated homes, none is rated above it. 15 other homes in Hounslow share its tier, “Good”.
In March 2023, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in May 2018.
