Residential care home · Hounslow

Elysium Care Partnerships Limited - 13 Alexandra Gardens

13 Alexandra Gardens, Hounslow, TW3 4HT

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 10 months ago ↓ Down from Outstanding No registered manager

CQC rating

Good
Published 12 December 2025 Rated 10 months ago ?
  • SafeAre people protected from abuse and avoidable harm?66%Good
    See the breakdownHide the breakdown3 of 8 below good
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe environmentsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Consent to care and treatmentSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Listening to and involving peopleSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Person-centred careGood
  • Well-ledIs the home well managed, with a culture of high-quality care?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • August 2019OutstandingSECRW
  • November 2016OutstandingSECRW

Read the full report on the CQC website ↗

How it compares in Hounslow

Elysium Care Partnerships Limited - 13 Alexandra Gardens is in the Good tier ?, with 15 other homes in Hounslow. 87% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (9%)
  • Good, with Outstanding areas 4 (12%)
  • Good 16 (50%)
  • Good, with an area to improve 3 (9%)
  • Requires improvement 4 (12%)
  • Not yet rated 2 (6%)

See all 32 care homes in Hounslow →

Care homes nearby

  • LD Care
    Hounslow · TW3 4BT · Residential care home · 9 beds0.7 km
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 4 years ago
  • 49 Bath Road
    Hounslow · TW3 3BN · Residential care home · 10 beds0.7 km
    Good S: GoodE: OutstandingC: GoodR: GoodW: Good Rated 3 months ago
  • Dimensions The Mulberries
    Hounslow · TW3 3EQ · Residential care home · 7 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Cloisters Care Home
    Hounslow · TW3 3EQ · Nursing home · 58 beds0.8 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Star Road Respite Service
    Isleworth, Hounslow · TW7 4HU · Residential care home · 7 beds0.9 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Great West Lodge
    Hounslow · TW5 0BA · Residential care home · 9 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near TW3 4HT →

Other homes run by Elysium Care Partnerships Limited

9 care homes in total: 2 Outstanding, 6 Good, 1 Requires improvement.

All 9 homes run by Elysium Care Partnerships Limited →

Elysium Care Partnerships Limited - 13 Alexandra Gardens in brief

Elysium Care Partnerships Limited - 13 Alexandra Gardens is an independent 12-bed residential care home in Hounslow, registered with CQC under its own name. It is registered to care for younger adults and people with a learning disability or autism.

Elysium Care Partnerships Limited runs 9 care homes, and 8 of the 9 rated are Good or Outstanding. LD Care, 0.7 km away, is the closest home rated Outstanding. 15 other homes in Hounslow share its tier, “Good”. Its kitchen was rated 5 for food hygiene in February 2025. 95% of homes in Hounslow also score 5. There is no registered manager on CQC's register right now.

In December 2025, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in August 2019, it was rated Outstanding. That is more recent than most ratings in Hounslow, where the typical rating is about 3 years old. CQC found some shortfalls in “independence, choice and control”, one of 12 standards out of 33 scored below good.