SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Grosvenor Manor Care Home is in the Good, with Outstanding areas tier ?, with 5 other homes in Cheshire West and Chester.
72% of rated homes here are Good or Outstanding (England: 82%).
Grosvenor Manor Care Home is one of 82 care homes in Cheshire West and Chester: a 81-bed nursing home in Chester, run by New Care Chester (Opco) Limited. It is registered to care for older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Cheshire West and Chester, where the typical home has 39 beds.
5 other homes in Cheshire West and Chester share its tier, “Good, with Outstanding areas”. Its kitchen was rated 5 for food hygiene in July 2025. 89% of homes in Cheshire West and Chester also score 5. Of the 5 closest rated homes, none is rated above it.
CQC last rated the home in August 2019, giving it Good overall. It was Good for safe, effective, caring and well-led as well. Responsive was rated Outstanding. The rating is more than 5 years old. In Cheshire West and Chester, 40% of ratings are that old (see how rating age varies by council).
