SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Equity in accessSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 12 good, 21 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Masterpalm Properties Limited, Hadfield House is a residential care home in Oldham with 28 registered beds. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs.
CQC's latest rating, from September 2026, is Requires improvement overall. It was Requires improvement for safe, effective, responsive and well-led as well. CQC rated caring as Good. That is down from Good in December 2018. That is more recent than most ratings in Oldham, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 21 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
2 of Masterpalm Properties Limited’s 4 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is Alexandra - Oldham (Good), 0.3 km away. The kitchen has a food hygiene rating of 5 (very good), from March 2026. That is true of 76% of homes in Oldham. Across Oldham, 81% of rated homes are Good or Outstanding, against 82% for England.
