Nursing home · Wolverhampton

Hampton Court Care Home

Merstone Close, Bilston, Wolverhampton, WV14 0LR

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 years ago

CQC rating

Good
Published 28 August 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2023GoodSECRW
  • December 2019Requires improvementSECRW
  • October 2019InadequateSECRW
  • September 2017Requires improvementSECRW
  • July 2016Requires improvementSECRW
Show 1 older
  • August 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Wolverhampton

Hampton Court Care Home is in the Good tier ?, with 34 other homes in Wolverhampton. 67% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 4 (6%)
  • Good, with Outstanding areas 1 (1%)
  • Good 35 (50%)
  • Good, with an area to improve 3 (4%)
  • Requires improvement 20 (29%)
  • Inadequate 1 (1%)
  • Not yet rated 6 (9%)

See all 70 care homes in Wolverhampton →

Care homes nearby

  • Ernest Bold Resource Centre
    Bilston, Wolverhampton · WV14 0LT · Residential care home · 8 beds0.3 km
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 5 months ago
  • Glenthorne House
    Bilston, Wolverhampton · WV14 6AL · Residential care home · 27 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • The Elms
    Bilston, Wolverhampton · WV14 6AP · Residential care home · 13 beds0.7 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 8 months ago
  • East Park Court Residential Care Home
    Wolverhampton · WV1 2SY · Residential care home · 44 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Hilton House
    Wolverhampton · WV4 6DR · Residential care home · 3 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 months ago
  • Langdale and Keswick (Parkfields)
    Wolverhampton · WV2 2DF · Residential care home · 8 beds1.7 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago

More care homes near WV14 0LR →

About Hampton Court Care Home

Hampton Court Care Home is a 80-bed nursing home in Wolverhampton, run by Newlyn Court Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. Most homes in Wolverhampton are smaller: the median there is 25 beds.

The nearest home with a higher rating is Ernest Bold Resource Centre (Outstanding), 0.3 km away. In Wolverhampton, 67% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in July 2025. 89% of homes in Wolverhampton also score 5.

Its CQC rating, from August 2024, is Good across the board: overall and for every key question. That matches its previous rating, from December 2023. 2 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.