SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Kindness, compassion and dignitySome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Handford House Care Home is in the Good, with an area to improve tier ?, with 19 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Healthcare Homes (LSC) Limited runs Handford House Care Home, a nursing home in Ipswich, Suffolk with room for 52 residents. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability.
The current CQC rating is Good, published in August 2025. Safe, effective, caring and responsive were also Good. For well-led, the rating was Requires improvement. It was also rated Good at the inspection before, in June 2018. That is more recent than most ratings in Suffolk, where the typical rating is about 4 years old. CQC found some shortfalls in “kindness, compassion and dignity”, one of 8 standards out of 33 scored below good.
13 of Healthcare Homes (LSC) Limited’s 13 rated homes are Good or Outstanding (compare care home groups). Park Manor, 1.3 km away, is the closest home rated Outstanding. CQC's register shows no registered manager at the moment. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in February 2026. That is true of 92% of homes in Suffolk.
