SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Hartfield House Rest Home is one of 281 care homes in East Sussex: a 20-bed residential care home in Eastbourne, run by South Coast Care Homes Limited. CQC registers it to look after older people.
CQC rated it Good overall and in all five key questions in September 2018. That is up from Requires improvement in July 2017. The rating is more than 5 years old. In East Sussex, 35% of ratings are that old (see how rating age varies by council).
167 other homes in East Sussex share its tier, “Good”. Its kitchen was rated 5 for food hygiene in November 2025. That is true of 90% of homes in East Sussex. CQC's register shows no registered manager at the moment. It is one of 5 homes run by South Coast Care Homes Limited. 2 of those with a rating are Good or Outstanding. None of the 5 nearest rated homes has a higher rating.
