SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hatt House is one of 74 care homes in Torbay: a 24-bed residential care home in Torquay, run by Southern Coast Care Ltd. CQC registers it to look after older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.
It is one of 2 homes run by Southern Coast Care Ltd. 2 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. 45 other homes in Torbay share its tier, “Good”. Its kitchen was rated 5 for food hygiene in February 2026. 83% of homes in Torbay also score 5.
CQC rated it Good overall and in all five key questions in September 2021. That matches its previous rating, from April 2019. The rating is more than 5 years old. In Torbay, 27% of ratings are that old (see how rating age varies by council).
