SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdown3 of 7 below good
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Freedom to speak upGood
Capable, compassionate and inclusive leadersExceptional
Governance, management and sustainabilityExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 3 exceptional, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hawkhurst House is an independent 54-bed nursing home in Cranbrook, Kent, registered with CQC under its own name. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. The typical home in Kent has 24 beds, so this one is bigger than average.
The kitchen has a food hygiene rating of 5 (very good), from November 2025. 90% of homes in Kent also score 5. In Kent, 79% of rated care homes are Good or Outstanding (England 82%). Of the 6 closest rated homes, none is rated above it.
Its CQC rating, from May 2024, is Good across the board: overall and for every key question. Before that, in February 2021, it was rated Requires improvement. Ratings in Kent are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 6 fell below good. The lowest was “workforce wellbeing and enablement” (some shortfalls).
