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Nursing home · Surrey

Heatherley - Care Home with Nursing Physical Disabilities

Effingham Lane, Copthorne, RH10 3HS

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 4 years ago ↑ Up from Inadequate No registered manager
Call 01342 712232 Website ↗

CQC rating

Requires improvement
Published 26 July 2022 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • February 2022InadequateSECRW
  • September 2021Inspected, no new rating
  • February 2019GoodSECRW
  • February 2017GoodSECRW
  • May 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Surrey

Heatherley - Care Home with Nursing Physical Disabilities is in the Requires improvement tier ?, with 63 other homes in Surrey. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 15 (4%)
  • Good, with Outstanding areas 15 (4%)
  • Good 220 (63%)
  • Good, with an area to improve 22 (6%)
  • Requires improvement 64 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

See all 349 care homes in Surrey →

Care homes nearby

  • Greenways
    Crawley, Surrey · RH10 3HY · Residential care home · 6 beds0.3 km
    Good SECRW Rated 9 months ago
  • Jane House
    Crawley, Surrey · RH10 3HZ · Residential care home · 8 beds0.8 km
    Requires improvement SECRW Rated 2 years ago
  • Brownrigg
    Crawley, West Sussex · RH10 3LH · Residential care home · 6 beds0.9 km
    Good SECRW Rated 6 years ago
  • Little Smugglers
    Crawley Down, West Sussex · RH10 3EF · Residential care home · 9 beds1.2 km
    Requires improvement SECRW Rated 3 years ago
  • Care at Stennings
    Copthorne, West Sussex · RH10 3RZ · Residential care home · 8 beds2.0 km
    Good SECRW Rated 6 years ago
  • Mill Green
    East Grinstead, Surrey · RH19 2PF · Residential care home · 6 beds3.0 km
    Outstanding SECRW Rated 7 years ago

More care homes near RH10 3HS →

Other homes run by Leonard Cheshire Disability

34 care homes in total: 19 Good, 15 Requires improvement.

All 34 homes run by Leonard Cheshire Disability →

About Heatherley - Care Home with Nursing Physical Disabilities

Run by Leonard Cheshire Disability, Heatherley - Care Home with Nursing Physical Disabilities is a nursing home in Copthorne, Surrey with 43 registered beds. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism.

About 0.3 km away, Greenways is rated Good. Leonard Cheshire Disability runs 34 care homes, and 19 of the 34 rated are Good or Outstanding. 63 other homes in Surrey share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. 87% of homes in Surrey also score 5. There is no registered manager on CQC's register right now.

The current CQC rating is Requires improvement, published in July 2022. It was Requires improvement for safe, effective and well-led as well. Caring and responsive were rated Good. That is up from Inadequate in February 2022.