Residential care home · West Sussex

Little Smugglers

Snow Hill, Crawley Down, RH10 3EF

Requires improvement Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement Rated 3 years ago

CQC rating

Requires improvement
Published 1 April 2023 Rated 3 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Requires improvement
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • July 2022Requires improvementSECRW
  • December 2019GoodSECRW
  • April 2017GoodSECRW
  • March 2015GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in West Sussex

Little Smugglers is in the Requires improvement tier ?, with 47 other homes in West Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 12 (4%)
  • Good, with Outstanding areas 14 (4%)
  • Good 210 (63%)
  • Good, with an area to improve 32 (10%)
  • Requires improvement 48 (14%)
  • Not yet rated 17 (5%)

See all 333 care homes in West Sussex →

Care homes nearby

  • Greenways
    Crawley, Surrey · RH10 3HY · Residential care home · 6 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 9 months ago
  • Heatherley - Care Home with Nursing Physical Disabilities
    Copthorne, Surrey · RH10 3HS · Nursing home · 43 beds1.2 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Brownrigg
    Crawley, West Sussex · RH10 3LH · Residential care home · 6 beds1.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Jane House
    Crawley, Surrey · RH10 3HZ · Residential care home · 8 beds1.9 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago
  • Mill Green
    East Grinstead, Surrey · RH19 2PF · Residential care home · 6 beds2.0 km
    Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Care at Stennings
    Copthorne, West Sussex · RH10 3RZ · Residential care home · 8 beds2.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near RH10 3EF →

Other homes run by Consensus Support Services Limited

56 care homes in total: 5 Outstanding, 47 Good, 3 Requires improvement, 1 Not yet rated.

  • Cheshire House
    Sale, Trafford · M33 6SA · Residential care home · 8 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 6 years ago
  • Haydock House
    Kettering, North Northamptonshire · NN16 9HX · Residential care home · 8 beds
    Outstanding S: OutstandingE: GoodC: GoodR: GoodW: Outstanding Rated 7 years ago
  • Heatherington House
    Kettering, North Northamptonshire · NN16 0EF · Residential care home · 8 beds
    Outstanding S: OutstandingE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Holland House
    Corby, North Northamptonshire · NN17 1UX · Residential care home · 4 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 6 years ago
  • Kingarth
    Manchester, Bury · M26 1LS · Residential care home · 7 beds
    Outstanding S: OutstandingE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 2 years ago
  • 78 Polwell Lane
    Kettering, North Northamptonshire · NN15 6UB · Residential care home · 5 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 8 years ago

All 56 homes run by Consensus Support Services Limited →

Little Smugglers in brief

Consensus Support Services Limited runs Little Smugglers, a residential care home in Crawley Down, West Sussex with room for 9 residents. Its CQC registration covers younger adults and people with a learning disability or autism. The typical home in West Sussex has 27 beds, so this one is on the small side.

In West Sussex, 85% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in January 2026. 92% of homes in West Sussex also score 5. Greenways, 1.1 km away, is the closest home rated Good. It is one of 56 homes run by Consensus Support Services Limited. 52 of those with a rating are Good or Outstanding.

The current CQC rating is Requires improvement, published in April 2023. Responsive and well-led were also Requires improvement. For safe, effective and caring, the rating was Good. That matches its previous rating, from July 2022.