Residential care home · Barnet

Heathgrove Lodge Care Home

837 Finchley Road, London, NW11 8NA

Good Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good Rated 8 months ago ↑ Up from Req. improvement

CQC rating

Good
Published 16 February 2026 Rated 8 months ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Treating people as individualsSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?57%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Equity in experiences and outcomesSome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
  • Well-ledIs the home well managed, with a culture of high-quality care?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 20 good, 13 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • July 2022Requires improvementSECRW
  • March 2022Inspected, no new rating
  • August 2019Requires improvementSECRW previous owner
  • July 2018Requires improvementSECRW previous owner
  • June 2017Requires improvementSECRW previous owner
Show 2 older
  • March 2016GoodSECRW previous owner
  • December 2015Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Barnet

Heathgrove Lodge Care Home is in the Good, with an area to improve tier ?, with 7 other homes in Barnet. 88% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (1%)
  • Good, with Outstanding areas 4 (6%)
  • Good 48 (68%)
  • Good, with an area to improve 8 (11%)
  • Requires improvement 8 (11%)
  • Not yet rated 2 (3%)

See all 71 care homes in Barnet →

Care homes nearby

  • Sonesta Nursing Home Limited
    London, Barnet · NW11 8DP · Nursing home · 32 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago
  • Magnolia Court
    London, Barnet · NW2 2LH · Nursing home · 62 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Sunridge Court
    London, Barnet · NW11 8PT · Residential care home · 44 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Candlewood House Care Home
    London, Barnet · NW2 2TD · Nursing home · 86 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Jack Gardner House
    London, Barnet · NW11 9AG · Residential care home · 15 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Service to the Aged
    London, Barnet · NW11 9AL · Nursing home · 60 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago

More care homes near NW11 8NA →

Other homes run by Brownlow Enterprises Limited

5 care homes in total: 5 Good.

  • Ashfield Care Home
    London, Barnet · N12 9EE · Residential care home · 23 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Athenaeum Residential Care Home
    London, Barnet · N20 9AH · Residential care home · 21 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Oakleigh Park Care Home
    London, Barnet · N20 9NH · Residential care home · 56 beds
    Good S: GoodE: not ratedC: GoodR: not ratedW: Good Rated 5 years ago
  • St Francis Residential Care Home
    London, Waltham Forest · E4 9QR · Residential care home · 39 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

All 5 homes run by Brownlow Enterprises Limited →

What the data says about Heathgrove Lodge Care Home

Heathgrove Lodge Care Home is a 33-bed residential care home in London, Barnet, run by Brownlow Enterprises Limited. CQC registers it to look after older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment.

CQC last rated the home in February 2026, giving it Good overall. Safe, effective, caring and well-led were also Good. Responsive was rated Requires improvement. Before that, in July 2022, it was rated Requires improvement. Ratings in Barnet are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “treating people as individuals”, one of 13 standards out of 33 scored below good.

7 other homes in Barnet share its tier, “Good, with an area to improve”. The kitchen has a food hygiene rating of 5 (very good), from July 2026. That is true of 79% of homes in Barnet. None of the 6 nearest rated homes has a higher rating. 5 of Brownlow Enterprises Limited’s 5 rated homes are Good or Outstanding (compare care home groups).