SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hebburn Manor is one of 33 care homes in South Tyneside: a 60-bed nursing home in Hebburn, run by Atlas Care Homes Limited. Its CQC registration covers older people, people with dementia and younger adults. Most homes in South Tyneside are smaller: the median there is 40 beds.
Of the 4 closest rated homes, none is rated above it. Atlas Care Homes Limited runs 4 care homes, and all 4 rated are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from November 2025. 83% of homes in South Tyneside also score 5. Across South Tyneside, 94% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in January 2025. That is up from Requires improvement in October 2022. Ratings in South Tyneside are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 2 fell below good. The lowest was “person-centred care” (some shortfalls).
