SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
21 North View is in the Good, with an area to improve tier ?, with 4 other homes in South Tyneside.
94% of rated homes here are Good or Outstanding (England: 82%).
Run by Saint John of God Hospitaller Services, 21 North View is a residential care home in Jarrow, South Tyneside with 6 registered beds. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. That is smaller than most homes in South Tyneside, where the typical home has 40 beds.
9 of Saint John of God Hospitaller Services’s 9 rated homes are Good or Outstanding (compare care home groups). Of the 4 closest rated homes, none is rated above it. Saint John of God Hospitaller Services has run the home since July 2024, when it changed owner. 4 other homes in South Tyneside share its tier, “Good, with an area to improve”. Its kitchen was rated 5 for food hygiene in September 2025. 83% of homes in South Tyneside also score 5.
CQC's latest rating, from November 2022, is Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in August 2019, was the same.
