SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
High Cross House is a 9-bed residential care home in Stoke On Trent, Stoke-on-Trent, run by Strathmore Care Services Limited. Its CQC registration covers younger adults and people with a learning disability or autism. That is smaller than most homes in Stoke-on-Trent, where the typical home has 22 beds.
About 1.3 km away, Choices Housing Association Limited - 1 William Street is rated Outstanding. It is one of 3 homes run by Strathmore Care Services Limited. 3 of those with a rating are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from May 2025. 97% of homes in Stoke-on-Trent also score 5. 48 other homes in Stoke-on-Trent share its tier, “Good”.
Its CQC rating, from November 2023, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in January 2020. Ratings in Stoke-on-Trent are typically about 6 years old, which makes this one newer than most.
