Residential care home · Croydon

High View Care Services Limited - 9 High View Road

9 High View Road, Upper Norwood, London, SE19 3SS

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 3 years ago ↓ Down from Good

CQC rating

Requires improvement
Published 10 June 2023 Rated 3 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Requires improvement
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • September 2018GoodSECRW
  • October 2016Inspected, no new rating
  • May 2015Inspected, no new rating

Read the full report on the CQC website ↗

How it compares in Croydon

High View Care Services Limited - 9 High View Road is in the Requires improvement tier ?, with 10 other homes in Croydon. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (2%)
  • Good, with Outstanding areas 1 (1%)
  • Good 93 (77%)
  • Good, with an area to improve 11 (9%)
  • Requires improvement 11 (9%)
  • Inadequate 1 (1%)
  • Not yet rated 1 (1%)

See all 121 care homes in Croydon →

Care homes nearby

  • Parkview Nursing Home
    London, Croydon · SE19 3PY · Nursing home · 88 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Beulah Vista Care Home
    London, Croydon · SE19 3UZ · Nursing home · 62 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Athol House - Care Home Physical Disabilities
    London, Southwark · SE19 1XE · Residential care home · 21 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Gibson's Lodge Limited
    London, Croydon · SW16 3ES · Nursing home · 53 beds1.4 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 4 months ago
  • British Home & Hospital for Incurables
    London, Lambeth · SW16 3JB · Nursing home · 127 beds1.4 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 8 months ago
  • Lakeside Nursing Home
    London, Croydon · SE19 2DR · Nursing home · 35 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near SE19 3SS →

Other homes run by High View Care Services Limited

4 care homes in total: 3 Good, 1 Requires improvement.

  • High View Care Services Limited
    London, Bromley · SE20 7YZ · Residential care home · 12 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • No 66 - High View Care Services
    Bromley · BR1 3JE · Residential care home · 11 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • High View Residential Unit
    London, Lambeth · SE21 8HY · Residential care home · 7 beds
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago

All 4 homes run by High View Care Services Limited →

What the data says about High View Care Services Limited - 9 High View Road

High View Care Services Limited - 9 High View Road is an independent 5-bed residential care home in London, Croydon, registered with CQC under its own name. Its CQC registration covers younger adults, people with mental health needs and people who use drugs or alcohol. That is smaller than most homes in Croydon, where the typical home has 13 beds.

CQC last rated the home in June 2023, giving it Requires improvement overall. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Its previous rating, in September 2018, was Good, so the home has slipped.

Across Croydon, 90% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from October 2024. That is true of 79% of homes in Croydon. 3 of High View Care Services Limited’s 4 rated homes are Good or Outstanding (compare care home groups). About 0.4 km away, Parkview Nursing Home is rated Good.