Requires improvementSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 2 years ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Freedom to speak upGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highbury House is in the Requires improvement tier ?, with 18 other homes in Shropshire.
80% of rated homes here are Good or Outstanding (England: 82%).
Run by Achieve Together Limited, Highbury House is a residential care home in Shrewsbury, Shropshire with 9 registered beds. It is registered to care for younger adults, people with a physical disability and people with a learning disability or autism. It is a small home for Shropshire, where the median is 29 beds.
CQC last rated the home in July 2024, giving it Requires improvement overall. It was Requires improvement for effective and well-led as well. CQC rated safe, caring and responsive as Good. That is up from Inadequate in October 2023. The typical rating in Shropshire is about 7 years old, so this one is fairly recent. Of the 33 standards CQC scored, 11 fell below good. The lowest was “assessing needs” (some shortfalls).
