SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Medicines optimisationSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Equity in experiences and outcomesExceptional
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 2 exceptional, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highbury Residential Home is in the Good tier ?, with 94 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
Highbury Residential Home is one of 163 care homes in Leicestershire: a 27-bed residential care home in Loughborough, run by Hawthorne Care Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a learning disability or autism and people with mental health needs.
94 other homes in Leicestershire share its tier, “Good”. Food hygiene inspectors scored the kitchen 4 out of 5 in June 2025. In Leicestershire, 82% of homes score 5. Of the 5 closest rated homes, none is rated above it.
Its CQC rating, from July 2025, is Good across the board: overall and for every key question. Before that, in November 2022, it was rated Requires improvement. Ratings in Leicestershire are typically about 4 years old, which makes this one newer than most. 3 of its 33 scored standards were below good, including “consent to care and treatment”.
