229 Sileby Road, Barrow Upon Soar, Loughborough, LE12 8LP
Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↑ Up from InadequateNo registered managerNew owner since January 2024
SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?62%Good
See the breakdownHide the breakdown3 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Pinglenook Residential Home is in the Requires improvement tier ?, with 27 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Pinglenook Residential Home
Run by Turnbulls Health Care Limited, Pinglenook Residential Home is a residential care home in Loughborough, Leicestershire with 16 registered beds. It is registered to care for older people, people with dementia, younger adults and people with a sensory impairment. The typical home in Leicestershire has 30 beds, so this one is on the small side.
The current CQC rating is Requires improvement, published in May 2025. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Before that, in March 2024, it was rated Inadequate. The typical rating in Leicestershire is about 4 years old, so this one is fairly recent. 10 of its 33 scored standards were below good, including “safe environments”.
Ayeesha-Raj Care Home, 1.6 km away, is the closest home rated Good. The home changed owner in January 2024. Food hygiene inspectors scored the kitchen 4 out of 5 in July 2024. 82% of homes in Leicestershire score the top mark of 5. In Leicestershire, 81% of rated care homes are Good or Outstanding (England 82%). CQC's register shows no registered manager at the moment.
