SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highcliffe Care Centre is a 60-bed residential care home in Sunderland. The home is its own registered provider. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. The typical home in Sunderland has 34 beds, so this one is bigger than average.
Its CQC rating, from May 2019, is Good across the board: overall and for every key question. That is up from Requires improvement in April 2018. CQC hasn't re-rated the home for over 5 years, like 43% of homes in Sunderland. Here is how rating age varies by council.
Northview Lodge Nursing Home, 2.0 km away, is the closest home rated Outstanding. In Sunderland, 93% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in January 2025. That is true of 96% of homes in Sunderland.
